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Customer view · portals

uRoutes CRM — how each program works

Customer delivery portal — shipment status to the brand (read-only). DC inventory to the client is the WMS warehouse client portal; the full operational deliveries tower is under TMS.

Below each card you’ll find the module’s Synthesia player (matches site language).

CRM · ClientCRM
CRM · System|webDashboardCliente

Customer delivery portal

CRM-uRoutes-ClientPortal

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Customer delivery portal (CRM, React/Vite) — web portal for your customers: delivery status with session backed by the deliveries API (same contract as the internal portal). Narrow view: in-transit vs liquidated, POF and evidence without exposing costs or tower internals.

In transit vs closedCustomer-facing POFPOD evidenceNo cost layer

Operational Workflow

Inputs
  • Customer-scoped trips and stops
  • Contract SLA / POF thresholds
  • POD assets from Mobility
Processing Engine

Brand-only filter + evidence-first

The customer signs in and sees map and data per API contract without calling the call center on every order.

Outputs
  • Brand compliance view
  • Operational in-transit vs liquidated list
  • Audit-ready evidence with retailers

Key Benefits for Your Operation

Lower support load and higher transparency.

Professional image toward your own accounts.

Brands validate service on the same facts you log on the road.

Customer delivery portal

Videos · Silodisa

Clear videos about how we operate

Introduction, uRoutes app-by-app catalog, WMS, TMS, CRM, receiving, dispatch, and platform. Click to watch full screen.

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